IT Managed Services & Outsourcing

Call Center / Service Desk

DCS provides a comprehensive range of Call Center and ServiceDesk Support services to assist businesses in efficiently managing their IT needs. These services include IT Call Center Service, ServiceDesk Support Service, ITMS Field Support, and ITMS End-user Professional Service.  

  • The IT Call Center Service provides a centralized point of contact for end-users to raise queries, incidents, or requests related to IT services.
  • The ServiceDesk Support Service provides online assistance to end-users for incident determination and resolution, as well as service request fulfillment.
  • The ITMS Field Support service offers deskside assistance to end-users for incident determination and resolution, or service request fulfillment.
  • The ITMS End-user Professional Service provides implementation support for end-user equipment and solutions.

 

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OFFICE LOCATION

  Head Office :
  Premier Place Bldg
  Srinakarin Road
 

  Branch I : Bangkok Insurance Bldg
  South Sathorn Road
 

  Eastern Expansion
  Lifespace, Pintong Industrial Estate
  4th Floor, Room No. B401
  789/283 Moo 1 Nong Kham,
  Sriracha, Chon Buri, Thailand 20230
 


  

WORLD CLASS SERVICES

DCS is the leading Enterprise IT Solutions and Services Provider in Thailand. We provide services under world class standard quality ISO 20000 (IT Service Management) and ISO 27001(Information Security Management).