Provision services focused on monitoring and troubleshooting of networks. That has evolved from a break/fix service to a proactive approach that includes patch management and predictive maintenance etc.

Provision of various skillset right from admin, network engineer to network consultant. Additionally, we provide resources to cater for short term project requirements about networking.

 
The primary tasks performed by managed IT service can be categorized into the following:

·  Monitoring: Real-time monitoring of business environment that is related with network devices and issues.

·  Proactive service: Preventative maintenance, which includes software upgrades, security software updates, patch updating, and alerts for thresholds reached that could lead to network downtime issues.

·  Scheduled maintenance:  This can be done remotely or on-site in coordination with the in-house IT staff.

·  Infrastructure-as-a-Service (IaaS): The Managed Service provides the hardware and software access to allow a business to create an entire IT infrastructure without owning it or installing the hardware on-site.

·  Software-as-a-service (SaaS): The subscription model is used for ‘software-as-a-service’ (SaaS) agreements where the software is centrally hosted by the provider and accessed by the client.